Contact Us
At Omzenix LLC, your satisfaction is our top priority. Whether you have questions about our pet products, need assistance with an order, or want guidance on shipping, returns, or product details, our friendly support team is here to help.
We are committed to providing prompt, reliable, and personalized customer support to ensure your shopping experience is smooth and enjoyable.
How to Reach Us
đź“ž Phone Support
Our customer care team is available during business hours to assist you. If we’re unable to take your call immediately, please leave a voicemail and we’ll get back to you as soon as possible.
Phone: +1 (212) 730-0766
✉️ Email Support
Email is the fastest way to connect with our support team. We aim to respond to all inquiries within 24 business hours (Monday–Friday).
Email: support@omzenix.com
đź’¬ Online Assistance
For quick questions while browsing our website, you can reach out through our online contact form. Messages received outside business hours will be answered on the next business day.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Closed: Saturday & Sunday
Holiday Closures
Please note that response times may be slightly delayed during U.S. federal holidays, including:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
We appreciate your understanding during these periods.
Company Information
Company Name: Omzenix LLC
Phone: +1 (212) 730-0766
Email: support@omzenix.com
Address: 1603 NW 107th Ave, Miami, FL 33172, United States
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)