At Omzenix LLC, operating at https://omzenix.com, we are committed to safeguarding the privacy and security of your personal data. While Omzenix LLC is a US-based company that primarily serves customers within the United States and does not ship internationally, we respect global data protection standards and endeavor to process personal data in line with the principles of the General Data Protection Regulation (GDPR) to the extent applicable.

1. Data Controller 

Omzenix LLC acts as the data controller for the personal data collected through our website, https://omzenix.com. Our contact details are:

2. Principles for Processing Personal Data 

We adhere to the following principles when processing your personal data:

  • Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner.
  • Purpose limitation: We collect data for specified, explicit, and legitimate purposes and do not further process it in a manner incompatible with those purposes.
  • Data minimization: We ensure that the data collected is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
  • Accuracy: We take every reasonable step to ensure that personal data is accurate and, where necessary, kept up to date.
  • Storage limitation: We keep personal data in a form that permits identification for no longer than is necessary for the purposes for which the personal data are processed.
  • Integrity and confidentiality: We process data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

3. Types of Personal Data We Collect 

When you interact with Omzenix LLC, we may collect the following types of personal data:

  • Identity Data: Name, title.
  • Contact Data: Billing address, shipping address, email address, telephone numbers.
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.

4. How We Collect Your Personal Data 

We collect data from you in the following ways:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Place an order for our products.
    • Create an account on our website.
    • Subscribe to our newsletters (if applicable).
    • Request customer service assistance.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

5. How We Use Your Personal Data and Legal Basis for Processing 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: To process and deliver your orders, including managing payments, fees, and charges, and collecting and recovering money owed to us.
  • Legitimate Interests: To register you as a new customer, manage our relationship with you, improve our website and services, prevent fraud, and ensure the security of our systems.
  • Compliance with a Legal Obligation: Where we need to comply with a legal or regulatory obligation in the US.

6. Data Storage and Security 

Your personal data is stored on secure servers provided by our e-commerce platform, WooCommerce. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, firewalls, and secure socket layer (SSL) technology. While no system is entirely foolproof, we strive to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Sharing and Disclosure 

We do not sell your personal data. We may share your data with trusted third parties who provide services on our behalf, such as:

  • Payment Processors: Stripe and PayPal securely handle your payment transactions. We do not store your full payment card details.
  • Shipping Carriers: To facilitate the delivery of your orders.
  • IT and System Administration Providers: For website hosting and maintenance. We ensure that all third parties respect the security of your personal data and treat it in accordance with the law. They are only permitted to process your personal data for specified purposes and in accordance with our instructions.

8. International Data Transfers 

Omzenix LLC is based in the United States. Your data will primarily be stored and processed within the US. Given that we do not ship internationally, we do not intentionally transfer your data outside of the US to countries that do not have equivalent data protection laws.

9. Your Data Protection Rights 

Even as a US-based company, we uphold your privacy rights. Depending on the context, you may have the following rights regarding your personal data under data protection laws like GDPR:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that Omzenix LLC correct any information you believe is inaccurate. You also have the right to request Omzenix LLC to complete information you believe is incomplete.
  • The Right to Erasure ("Right to be Forgotten"): You have the right to request that Omzenix LLC erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that Omzenix LLC restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to Omzenix LLC's processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that Omzenix LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at support@omzenix.com or +1 (212) 730-0766. We will respond to your request within a reasonable timeframe.

10. Cookies 

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Children's Privacy 

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under the age of 13 without verifiable parental consent, we will take steps to remove that information from our servers.

12. Changes to This GDPR Compliance Statement 

Omzenix LLC keeps its GDPR Compliance Statement under regular review and places any updates on this web page. This statement was last updated on the date indicated at the bottom of this page.

13. How to Contact Us 

If you have any questions about Omzenix LLC's GDPR Compliance Statement, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.